The Ideal Call Management System

We provide the best call manager solution to our customers making their business better.

Getting Started

24/7 Tech & Business Support

We ensure lifetime support of all applications we've built. Our support department is a team of professionals who will assist you 24/7.

Getting Started

About Zenda

Zenda Call Manager System is a modern, intelligent and flexible VOIP Telephony System that works stand alone, and provides both traditional PBX capabilities, and VOIP era features & tools.

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Basic Features

We bring real solutions to each client’s problems through providing the ideal call management system

Traditional PBX Features

Although it’s a completely VOIP System, Zenda provides most of features supplied by traditional PBX (e.g Panasonic, NEC, …) in a very handy and easy to use way.

Interactive Voice Response (IVR)

IVR is an automated phone system with call routing capabilities.
It allows customers to interact with a computer before being connected to a representative. This technology works in tandem with Automatic Call Distribution, typically found in a call center.

Queue Lists

Queue is a cornerstone in any Call Center Service. It assures that incoming calls are distributed fairly between agents, and in case of all agents are busy; the call is held for a specific duration waiting for an agent to be idle. During this waiting; caller hears a pre-selected queue media (which can be differenct for each queue).

Direct Inward System Access (DISA)

If you want your agents to dial customers from outside your organization (e.g. from agent’s home), but dot that throw your organization’s trunk lines so that customer see you buiseniss number on his phone (instead of agents home phone number); then Zenda DISA is your way to go!

Voice Mail

Not ready to answer the calls yourself? No problem! With unlimited mailboxes, Zenda Voice Mail service allow each agent/group to get voice messages from customers (or even from another agent) when they are not able to get the call directly (e.g. when they are busy, or out of work).

Call Recording

No matter the call is coming from customer, or initiated to him, or even an internal call between your agents; Zenda can easyly record it without effort, and – most importantly – without any extra cost at all!

Softphone

ZendaSIP is a free SIP standard softphone, designed from scratch specifically to work with Zenda Call Manager. It gives you access to all system features without need to dial any DTMF, or even need to know it! Just a simple link/button click do the job.
Features Details

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Zenda combines both traditional PBX capabilities and VOIP with quick installation in only 10-15 minutes and 24/7 technical support.

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