Call Recording
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Want to check the quality of your agents, or need a trustable fair document for your customer’s calls, or even want to get an eye on your business? Zenda here to help!
No matter the call is coming from customer, or initiated to him, or even an internal call between your agents; Zenda can easyly record it without effort, and – most importantly – without any extra cost at all!
Recorded calls are stored safly on Zenda Server; but authorized users can interact with it (e.g. play, download to their pc) throw a very handy Web-Based interface.